Effective Date: October 14, 2025

1. Introduction

HH Remodeling Co. (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hhremodelingco.com (the “Site”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the “Effective Date” at the top of this policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you interact with our Site, including but not limited to:

• Contact Form Submissions: When you fill out a contact form or request a quote on our Site, we may collect your name, email address, phone number, home address, project details, and any additional information you choose to include in your message.
• Email and Phone Correspondence: If you contact us via email or phone, we may retain the content of your communications along with your contact information to respond to your inquiry and provide our remodeling services.

2.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through the use of tracking technologies, including:

• Google Analytics: We use Google Analytics to collect anonymized data about how visitors interact with our Site. This includes information such as your IP address (anonymized), browser type, operating system, referring URLs, pages viewed, time spent on pages, and general geographic location. Google Analytics uses cookies to collect this data.
• Log Data: Our web servers may automatically record information that your browser sends whenever you visit our Site, including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, quote requests, and service-related communications
• To provide, schedule, and coordinate our remodeling services
• To improve and optimize our Site, including analyzing usage trends and user preferences
• To monitor and analyze web traffic and Site performance using Google Analytics
• To protect the security and integrity of our Site
• To comply with legal obligations and enforce our policies
• To send follow-up communications about our services, if you have expressed interest or submitted a request

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site and business, such as our website hosting provider, analytics provider (Google), and any customer relationship management tools we use. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety, or the rights, property, or safety of others.

5. Third-Party Services

Our Site uses the following third-party services that may collect information about you:

• Google Analytics: Google’s privacy policy can be reviewed at https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Our Site may also include links to third-party websites such as social media platforms, review sites, or industry resources. We are not responsible for the privacy practices of these third-party services and encourage you to review their respective privacy policies.

6. Cookies

Cookies are small data files stored on your device when you visit a website. We use cookies to improve your experience on our Site and to collect analytics data through Google Analytics.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect certain features of our Site.

The types of cookies we use include:

• Essential Cookies: Necessary for the basic functionality of our Site, such as navigation and form submissions.
• Analytics Cookies: Used by Google Analytics to collect anonymized data about Site usage and performance.

7. Data Retention

We retain personal information collected through contact forms and quote requests for as long as necessary to fulfill the purpose for which it was collected, respond to your inquiry, and maintain records of our communications. This may include retaining information for the duration of a remodeling project and a reasonable period afterward for warranty, follow-up, or legal purposes. Analytics data collected through Google Analytics is retained in accordance with Google’s data retention policies.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. Our Site uses SSL encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Analytics: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on or by adjusting your browser’s cookie settings.

To exercise any of these rights, please contact us using the information provided in Section 12 below.

10. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

11. Links to Other Websites

Our Site may contain links to third-party websites, including social media platforms, review sites, and industry resources, that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HH Remodeling Co.

Email: info@hhremco.com

Phone: 201-425-9146

Website: hhremodelingco.com

13. Changes to This Privacy Policy

This Privacy Policy was last updated on October 14, 2025. We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.